Frequently Asked Questions

Can card risers fit top loaders and slabs?

Yes! Our card risers work great with cards in standard top loaders and graded slabs.

They’re designed to give your collection a clean, elevated look while making it easier to see and enjoy your cards. Whether you're displaying raw cards in top loaders or your favorite graded cards, our risers help make your collection stand out.

Can I use my risers in a different display case?

Our risers are designed specifically for the display case listed with each product.

Since display cases can vary in size, layout, and spacing, we cannot guarantee that our risers will fit properly in a different case.

For the best fit and appearance, we recommend using the risers with the display case they were designed for.

Will heat warp the risers?

Yes. Our risers are made from PETG plastic, which can soften or warp when exposed to high temperatures for extended periods of time.

We recommend not leaving your risers in a hot car and avoiding prolonged exposure to direct sunlight or extreme heat.

If your display case will be sitting in direct sunlight or a very hot environment for an extended period, we recommend removing the risers and bringing them somewhere cooler.

How long will it take to receive my order?

Our products are made to order, so production time can vary depending on our current order volume.

Current production time: up to 2 weeks before your order ships.

Once your order ships, you'll receive tracking information. Delivery time will depend on your location and the shipping method selected at checkout.

We always do our best to get orders out as quickly as possible while still making sure your products are made right.

We appreciate your patience and support!

What is your refund policy?

All sales are final. Because our products are made to order, we do not accept returns, exchanges, or cancellations once an order has been submitted.

If your order arrives damaged or there is an issue with your product, we'll do our best to make it right.

For complete details, please see our Refund & Return Policy.

My order arrived damaged or something is missing. What should I do?

Don't worry — we're here to help.

If your order arrives damaged, defective, or something is missing, please contact us as soon as possible with your order number and photos of the issue.

We'll review everything and work with you to get the problem resolved.

For more information, please see our Refund & Return Policy.

Can I cancel my order?

Because our products are made to order, orders cannot be canceled once they have been submitted for production.

Please double-check your product selection, quantities, and shipping information before placing your order.

We want to make sure you get exactly what you ordered!

Do you make custom risers?

Possibly! We love coming up with new ideas and finding ways to make your collection look even better.

If you have a custom setup or an idea for something you'd like us to make, reach out and let us know what you have in mind.

We'll take a look and let you know what we can do.

Still have questions?

If you don't see your question answered here, send us a message!

We're always happy to help you figure out which risers are right for your collection or answer any questions you have before placing an order.

Will heat warp the risers?

Yes. Our risers are made from Petg plastic, which can soften and warp when exposed to high temperatures for extended periods.

If you live in a hot climate, we strongly recommend not leaving your risers in a hot car. We also recommend removing them from your display case if the case will be sitting in direct sunlight or extreme heat for an extended period.

How long will it take to receive my order?

Our products are made to order, so production time depends on our current order queue.

Current production time: up to 2 weeks before your order ships.

Once your order ships, you'll receive tracking information. Shipping time will depend on your location and the shipping method selected at checkout.

We work hard to get orders out as quickly as possible, and we appreciate your patience while we make your order!

What is your refund policy?

Please see our Refund Policy for complete information regarding returns, refunds, and other order issues.

My order arrived damaged or something is missing. What should I do?

We're here to help!

Please contact us as soon as possible and provide your order information along with photos of the damage or missing items. We'll work with you to get the issue resolved.

You can also review our Refund Policy for additional information.

Can I cancel my order?

Because our products are made to order, orders cannot be canceled once they have been submitted for production.

Please double-check your product selection, quantities, shipping information, and other order details before completing your purchase.

Do you make custom risers?

Possibly! We love working on new ideas and custom setups.

If you have something specific in mind, contact us and let's talk about it. We'll let you know what we can do.

Still have questions?

If you don't see your question answered here, feel free to contact us. We're happy to help you find the right setup for your collection.